A recent customer survey has shown that United Medical Instruments, Inc. hits the mark in customer care, service, and education — across specialties and states.
5
When I began looking at an ultrasound system for my busy practice, I wanted to make sure the system is proficient with vascular as well as echocardiogram studies. I researched different systems and when the Terason system was demonstrated in my office, I fell in love with it. I dealt with United Medical Instruments, Inc. with the sale of the system. They were very professional and helpful. UMI gave me a good price which I felt was fair considering what the system does. They were available to me, even on weekends with trouble shooting and resolving any issues I had. Their IT people were great as well. I do highly recommend this system and United Medical Instruments, Inc. as your sales representative. You will be glad you did.
Busy private practice
5
I’ve had my Acuson for about a year. It is without question the finest ultrasound system I’ve owned. It is user-friendly and provides a great image with excellent Doppler and Color Flow operation. The export feature for images and video clips is very handy for teaching. Thanks for the excellent service that UMI has provided and for the fine ultrasound machine. I remain delighted with it.
Phlebologist
5
I have been a practicing Phlebologist for 9 years and rely on ultrasound as a diagnostic tool. After dealing with other ultrasound vendors, I am completely satisfied with my ultrasound vendor choice. United Medical Instruments really supports Phlebology practitioners. They offer a variety of equipment with reasonable pricing and provide great service and support.
Phlebologist · 9 years in practice
5
Los Gatos, CA
5
I have been a practicing vein specialist since 2001. United Medical Instruments and its team of techs and staff have always offered great service and timely support. They recommended the most appropriate machine for my needs — not the most expensive. I had a probe fail during my Saturday cases and their service engineer drove out with a replacement probe delivering it in less than 2 hours. Annual maintenance, advice on new or used equipment is insightful and free. United Medical Instruments has become a vital member of my team and I could not be happier with our 8 year relationship.
Vein specialist · 8-year customer
5
Vein specialist · 8-year customer
5
I have been a practicing vein specialist since 2001. United Medical Instruments and its team of techs and staff have always offered great service and timely support. They recommended the most appropriate machine for my needs — not the most expensive. I had a probe fail during my Saturday cases and their service engineer drove out with a replacement probe delivering it in less than 2 hours. Annual maintenance, advice on new or used equipment is insightful and free. United Medical Instruments has become a vital member of my team and I could not be happier with our 8 year relationship.
Vein specialist · 8-year customer
5
I have been a general surgeon in Fairbanks, Alaska for 15 years and wanted to purchase another, more up-to-date machine. When I purchased my first ultrasound machine 4 years ago from another vendor I learned the “hard way” — after the sale, I was on my own. This time I was looking for a company that could address my unique situation here in Alaska and help me get properly trained. United Medical Instruments arranged for Jeanette Ashby to fly to Alaska to train me. Mrs. Ashby not only taught me how to use my new machine, she helped me improve my skills and knowledge of in-office ultrasound — vascular and breast. Subsequently they have helped me with ultrasound documentation templates, room layout, workflow, and CME strategies. I feel lucky to have picked this vendor out of the crowd.
General surgeon · Fairbanks, Alaska
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